Expedited parts shipment
A special delivery of an AOG part from Belfast to Dublin to Hong Kong travels over a weekend to arrive on schedule.
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Challenge
An Austrian aircraft needed to terminate its heavy maintenance check on a Boeing 777 in Hong Kong within five days.
The required seat part was sourced from Northern Ireland, ordered, and released late on a Friday afternoon.
The part had to arrive in Hong Kong as soon as possible over the weekend. Small shipments (39cm x 24cm x 24cm, weighing 3 kg) would normally fly from Belfast; however, the booking deadline of 5:00 pm had already passed.
Solution
The part had to arrive in Hong Kong as soon as possible over the weekend. Small shipments (39cm x 24cm x 24cm, weighing 3 kg) would normally fly from Belfast; however, the booking deadline of 5:00 pm had already passed.
Throughout the process, the customer received real-time status updates, allowing them to synchronise their maintenance check with precise timing.
Because of Sterling’s seamless coordination, the critical aircraft part was delivered in just 32 hours from receiving the original request.