Manager using laptop computer to check inventory

Planning for unexpected events

8 expert tips from Sterling’s logistics specialists

Severe weather. Natural disasters. Political unrest. Strikes. Power outages. Cybersecurity incidents. A pandemic.

The world has experienced all of these catastrophic events—many of which took place simultaneously and magnified their impact.

Now, more than ever, it is essential to have a solid plan in place to keep your company running and your employees safe.

Sterling’s business continuity experts have contributed to this list of eight tips to help you be prepared when the unexpected happens.

The expert tips

We hope you find these tips helpful in the development or update of your business continuity plans. If you need any assistance, please reach out a Sterling global logistics expert.

Even during the worst of circumstances and unforeseen events, our team is available 24/7/365 to keep your supply chain moving.

1. Risk assessment

Test office and data centre equipment, including generators and perform scheduled maintenance. Replace batteries in back-up power systems per manufacturer’s guidelines.

2. Disaster recovery drills

Regular disaster recovery drills for different types of systems-related issues can help prepare employees to react quickly in an emergency.

3. Monitor the weather

Observe weather patterns to be proactive and plan ways to avoid shipment delays/business interruption. Be wary of inland flooding and never drive through standing water.

4. Ongoing system upgrades

Make improvements to equipment and systems where assessments and drills uncover vulnerabilities.

5. Back-up and replicate data

Real-time replication between data centres and full daily or twice daily back-ups can help minimize the risk of data loss—whether that’s email or urgent customer requests.

6. Communication protocols

Have a well-thought-out communication plan in place—one for employees and another for customers—to keep everyone informed when the unexpected happens.

7. Plan A, B and C

Define the ideal scenario—whether for staffing or logistics—as well as a secondary and tertiary contingency plans to ensure your supply chain keeps moving.

8. Maintain your safety plan

Be sure to document all processes and make them known and easy to find so employees and customers can protect themselves and their families as well.

Watch the video

When the unexpected happens, Sterling has the knowledge, technology, agility, and solutions you need.

Download the full checklist below.

Business continuity checklist

Loading iFrame